Refund Policy

This policy describes how Certia handles refunds for paid subscriptions and related services. For questions, contact support@getcertia.com.

Certia offers a 7-day refund policy from the date of initial purchase for new subscribers.
Refunds are not available after 7 days, or if more than 20% of the monthly scan quota has been used.
To request a refund, contact us at support@getcertia.com.
Annual plan refunds are prorated within the first 30 days only.
Enterprise contracts are governed by their individual agreement terms.
Certia reserves the right to refuse refunds for accounts found in violation of our Terms of Service.